Job Summary

Published: ডিসেম্বর ৩, ২০১৫

Engineer – NOC
A Leading IGW Company in Bangladesh
চাকরির বিবরণ / দায়িত্বসমূহ
  • Monitor the network/systems, record network events and take corrective action in response to alarms and traps.
  • Perform 1st level configuration changes of network and systems using standard technical methods and procedures.
  • Maintain & perform an excellent communication with peering partners (Carriers, IGWs, IOS, ICX,ANS, etc.)
  • Provide assistance to 2nd level Operations Support team as an escalation point and as an information resource.
  • Communicate with relevant parties for network and systems event status using established systems and business practices.
  • Provide timely escalations and notifications as per defined procedure.
  • Act as a primary Interface point-of-contact and coordination for carriers, service providers, vendors and partners.
  • Sending new, update & corrective event notifications to concerned contacts.
  • Reporting critical events to senior as per escalation guideline.
  • Record, manage and assign Trouble ticket as per escalation guideline.
  • Prepare report from Trouble ticketing system.
  • Perform MOS test to ensure QoS of the service.
  • Generate weekly report on work completion.
  • Record daily Log of new / update of events of the system
চাকরির ধরন
    ফুল টাইম
শিক্ষাগত যোগ্যতা
  • B.Sc in CSE/ ETE/ EEE or similar subject area from any reputed university
  • Cisco certified or course completed will get preferences
অভিজ্ঞতা
    কমপক্ষে ১ বছর
অন্যান্য যোগ্যতা
    Fresh candidates are also encouraged to apply.
কর্মস্হল
    Dhaka
বেতন সীমা
    আলোচনা সাপেক্ষ
অন্যান্য সুবিধাদি
    As per company rules
উত্স
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মঙ্গলবার ২৫ জুলাই, ২০১৭